Privacy Policy

Last Updated: July 20, 2026

Welcome to Archer Therapy (accessible at https://archertherapy.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book psychotherapy services, register for EMDR trainings, or purchase our books and materials.

We are committed to protecting your privacy and complying with applicable data protection laws, specifically Quebec’s Law 25 (Act respecting the protection of personal information in the private sector), as well as the professional standards of confidentiality required by the relevant professional orders of psychotherapy in Quebec.

1. Privacy Officer (Person in Charge of Personal Information)

In accordance with Quebec Law 25, Archer Therapy has designated a Privacy Officer responsible for ensuring compliance with data protection laws. If you have any questions, concerns, or requests regarding your personal data, please contact:

  • Name/Title: David Archer, Privacy Officer

  • Email: [email protected]

  • Mailing Address:

    Archer Therapy
    50 rue Jacques-Cartier
    Unit 104
    Salaberry-de Valleyfield, Quebec
    J6T 4R3, Canada

2. What Personal Information We Collect

We only collect personal information that is strictly necessary for the purposes outlined in this policy. The types of data we collect depend on how you interact with us:

  • Website Visitors: We may collect IP addresses, browser types, device identifiers, and usage data. Under Law 25, non-essential tracking technologies (like marketing or analytics cookies) are turned off by default and are only activated with your explicit consent.

  • Psychotherapy Clients: Name, contact information (email, phone, address), billing details, and sensitive health information collected during consultations or intake forms. (Note: Clinical records are subject to strict professional secrecy and are kept separate from general website data).

  • EMDR Training, Workshops, & Consultation Registrants: Name, professional license/credential information, email, billing address, and payment details required to verify eligibility and process registration for our courses.

  • Book Purchases & Newsletter Subscribers: Name, email address, and shipping/billing information.

3. How We Use Your Information

We use your personal data to:

  • Provide and manage psychotherapy consultations and EMDR group consultations.

  • Verify professional credentials and process registrations for EMDR basic training and courses.

  • Process payments and deliver purchased books or materials.

  • Communicate with you regarding appointments, training schedules, or customer service inquiries.

  • Send newsletters or blog updates (only if you have explicitly opted in, and you may unsubscribe at any time).

  • Improve website functionality and user experience (subject to your cookie consent).

4. Consent and Privacy by Default

In compliance with Law 25, we practice Privacy by Default. This means the highest privacy settings are applied automatically when you visit our site.

  • Cookies: We only use essential cookies by default. Analytics and tracking cookies are only placed on your device if you explicitly click “Accept” on our cookie banner.

  • Specific Consent: We will never bundle consent. We will always ask for your distinct, clear, and informed consent before collecting sensitive personal information or using your data for a new purpose. Minors under the age of 14 require the consent of a parent or guardian.

5. Data Sharing and Cross-Border Transfers

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Email communication and newsletter platforms

  • Website hosting and analytics providers

  • EMDR certification bodies (only when necessary to verify your training completion)

Cross-Border Transfers: Because some of our service providers may be located outside of Quebec (e.g., in the United States), your data may be transferred across borders. In accordance with Law 25, we conduct Privacy Impact Assessments (PIAs) prior to utilizing these services to ensure your data receives adequate protection equivalent to Quebec standards.

6. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law and professional college regulations.

  • Therapeutic records are retained in accordance with the strict timelines mandated by Quebec professional orders.

  • Once data is no longer needed, it is securely destroyed or irreversibly anonymized.

We implement robust administrative, technical, and physical security measures to protect your data.

Breach Notification: In the highly unlikely event of a confidentiality incident that poses a risk of serious injury to you, we will promptly notify you and the Commission d’accès à l’information du Québec (CAI) as required by law.

7. Your Rights Under Quebec Law 25

As a resident of Quebec, you have enhanced rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.

  • Right to Rectification: You may request that we correct incomplete or inaccurate data.

  • Right to Withdraw Consent: You can withdraw your consent to the processing of your data at any time (though this may affect our ability to provide certain services, like ongoing training or therapy).

  • Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data when it is no longer necessary.

  • Right to Data Portability: You may request that we provide your computerized personal data in a structured, commonly used technological format to you or a designated third party.

  • Right to De-indexation: You have the right to request that we cease disseminating your personal information or de-index links associated with your name.

To exercise any of these rights, please contact our Privacy Officer at the email provided in Section 1. We will respond to your request within 30 days.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we do, we will revise the “Last Updated” date at the top of this page. If we make significant material changes, we will notify you by posting a prominent notice on our website or sending you an email.

 

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